Q: What is the first step to renting a Sport or Luxury car?
A: The first step is to fill out our reservation form. 

Q: If I am not 21 years of age, can someone who is older than me rent the vehicle for me?
A: No.

Q: How long in advance should I make a reservation?
A: As soon as you know the date that you would like to rent, we recommend that you place a deposit to hold your reservation. Please check our policies for cancellations.

Q: Can I rent at the last minute?
A: We prefer you set up the rental at least three days in advance so that we may verify your insurance and make sure your vehicle is available, clean and ready. We do, however, accept same-day rentals.

Q: If I call on the weekend, will I be able to rent a vehicle from you on that day?
A: We must first verify your car insurance coverage through your agent. If he or she does not work over the weekend, we may not be able to call and verify your policy. Many insurance providers have 1-800 numbers that we can call on the weekends, so it all depends on the company you use for your insurance.

Q: Can I put down all cash for my damage deposit?
A: No. The deposit must be placed on your credit or debit card.  However, you can use more than one card.

Q: Do you accept debit cards?
A: Yes.

Q: I do not have adequate insurance coverage, can I still qualify?
A: You must have full coverage to rent from us and meet our minimum requirement of 100/300/100.

Q: I’ve had insurance through my insurance company for just a month, do I qualify?
A: No. We require that you have had your policy in place for at least three months with your current insurance carrier.

Q: I have 100/300/100 insurance but have a lot of tickets/accidents, do I still qualify?
A: It depends. If you have an SR rating through your insurance carrier, you will not qualify. If you have three or more tickets on your record in the last three years, you will not qualify. In the last five years if you have had a revoked license or any type of suspension, you will not qualify. We run DMV reports for each renter.

Q: What kind of condition are your vehicles in?
A: All of our vehicles are in showroom condition and look like they have less than 5000 miles on them. There are no dents or scratches on ANY of our vehicles. We take pride in actually over-maintaining our vehicles so you get the freshest car possible. Before you pick up a vehicle, we go through a rigorous checklist to make sure that all of the fluids are topped off and the car is being given to you in the best mechanical condition possible.

Q: Do you offer gift certificates in any denomination?
A: Yes, we offer gift certificates to fit any budget

Q: Do you rent to clients who do not live in the United States?
A: Yes. But certain prerequisites must be met. All drivers must have a valid state driver’s license. We do not accept International or Military Driver’s Licenses. This license must not expire for the term of the rental and must be an original license. Please contact us for details.

Q: Can I leave my vehicle on your premises during my rental?
A: Yes. At no extra cost we will leave your vehicle indoor our secured location. If you like, we offer detailing services while your vehicle is with us. Contact us for a quote. We also provide minor services to your vehicle such as replacing a headlight or having your oil changed. We are here to serve your needs.

Q: How many Miles come with each rental day?
A: All of our rentals come with 100 miles included per day. If you rent a vehicle for a week, we include 800 miles.

Q: Is off roading or racing permitted?
A: No, you will not be permitted to use the vehicle for off roading, racetrack, or illegal purposes. Violation of this is a breach of the rental contract and will result in loss of your damage deposit.

Q: Is smoking permitted in the vehicles?
A: No, smoking in not permitted. This is for the pleasure of all future renters. So, we can not allow smoking in our vehicles. If this policy is violated, a cleaning charge of $500 will apply.

Q: What should I do if my vehicle breaks down?
A: While it is unlikely this will happen (since all our vehicles are very new models), each vehicle is protected by 24 hour road-service plans covering items like breakdown, flats, being locked out, towing, and fuel delivery. Procedures to follow will be shown to you at the time of the rental and a copy will be in the glove box for reference.

Q: Are there any Driving Area Restrictions?
A: You may drive without restrictions in Minnesota. You may also go to other states or Canada but need prior authorization from us.

Q: Will I know how to operate the vehicle’s advanced features?
A: We require that all first time renters go through a 15 minute orientation on the vehicle that they will be renting. This is done so that you will be familiar on how to operate the car in a safe and efficient manner.